Project
For the first time on the German market: Deuba protects employee identities with the ProID platform
Greater security, a simplified login process for employees, and reduced administrative burden for the IT department—these are some of the key benefits resulting from the implementation of the ProID platform at Deuba GmbH & Co. KG. The online retailer, which has been in business for over 20 years, is one of Germany’s largest e-commerce companies. Since the middle of last year, it has relied on ProID smart cards to reliably protect its employees’ digital identities.
Taking Cybersecurity to the Next Level
With a product range of more than 4,500 items across home and garden, sports, DIY, pets, and toy categories, DeubaXXL serves over 2 million customers annually. The new ProID solution helps protect sensitive customer and payment data while ensuring that employees’ daily workflows are both secure and efficient.
Photo and cover photo: Eva Hartmann
The primary factor driving this collaboration was the need to significantly enhance our cybersecurity. Among other factors, stricter legal requirements and guidelines made modern and robust identity management indispensable,” explains Ralf Cornelius, System Administrator at Deuba.
“ProID proved to be an extremely solution-oriented partner. Together, we were able to develop efficient and user-friendly solutions for these specific support cases.”
Ralf Cornelius, System Administrator at Deuba
The project involved securing digital employee identities, modernizing the access system, and introducing high security standards through multi-factor authentication. “The project components included setting up a PKI infrastructure, the delivery and personalization of smart cards, and the implementation of software and applications for card lifecycle management,” explains Dušan Balko, Project Manager at ProID Solutions by Monet+.
Since this was the first implementation of a ProID card solution for a customer in Germany, the entire system was fully translated into German. This helped ensure that the new technology was quickly accepted by users.
“As with any technological transition, there was a brief adjustment period at first. Ultimately, however, the system has significantly simplified the login process. Our employees now appreciate how smoothly it works and are very satisfied with the solution, as it optimally combines security and convenience in their day-to-day work,” adds Ralf Cornelius.
Custom Smart Cards and a Lighter Workload for IT
As part of the project, a total of 400 hybrid chip cards and 50 contactless cards were fully personalized. “The customer needed a cutout for mounting the cards, so the chip and antenna had to be positioned carefully to avoid compromising their functionality. In addition, we incorporated the requirement to distinguish cards by department using color-coding directly into the design,” explains Dušan Balko. Furthermore, compatible card readers and a card printer were supplied for later internal use.
The rollout benefits not only the users but also the IT department. Thanks to clearly defined processes and a high degree of automation, the administrative workload in identity management was significantly reduced following the successful implementation.
Supporting work-from-home scenarios—for example, in cases of blocked cards or forgotten PIN codes—posed a particular challenge. “ProID proved to be an extremely solution-oriented partner in this regard. Together, we were able to develop efficient and user-friendly solutions for these specific support cases,” reports Ralf Cornelius.
The rollout benefits not only the users but also the IT department. Thanks to clearly defined processes and a high degree of automation, the administrative workload in identity management was significantly reduced following the successful implementation.
“The collaboration with Deuba was excellent. We appreciate the trust placed in us and the constructive feedback, which contributed significantly to a successful and smooth implementation,” summarizes Dušan Balko.
