Integration

Multi-factor (passwordless) authentication to the ServiceNow interface

Secure login (MFA/2FA) to the system interface for administrators and users

Passwordless login using the second factor using ProID Mobile and other ProID tools

Service Process Management Platform with security layer

ServiceNow is a cloud-based platform for managing operational processes within organizations. It enables businesses to automate and manage various operations across departments, including IT, HR, facilities management, customer service, and more. It provides a range of tools and applications for incident management, change, supplier relationships, capacity planning, and many more.

Designed with the needs of modern enterprises in mind, the ServiceNow platform provides a user-friendly interface, flexibility, and extensibility.

Supported Authentication Methods to ServiceNow

Passwordless

Multifactor (MFA)

Twofactor (2FA)

Push notification

One Time Password (OTP)

SMS

Multi-factor (MFA/2FA), passwordless login to the ServiceNow platform

ProID enables secure two-factor login to the ServiceNow ITSM cloud interface using a mobile app and other means – smart card and tokens. Authentication with ProID Mobile is handled via the supported SAML 2.0 protocol and allows a number of authentication methods (push notifications, SMS, OTP, etc.). Login is passwordless, i.e. without the need to enter a password.

You can log in to ServiceNow and other products from the ITSM (IT Service Management) and ESM (Enterprise Service Management) categories using biometrics and other methods supported by smartphones.

Island mode with ProID Mobile method

In the event of an internet outage or the need to disconnect the entire organization from the network, we are able to ensure that authentication works in hybrid (offline) mode.